Winnebago Tribe of Nebraska

Deputy Director of Operations


Winnebago, NE


Full Time

Open Until Filled

Deputy Director of Operations
Reports to:Human Services Director                                                                                
Salary (Grade): $72,000 annually                                                                                       

Status:Reg., Full-time (Exempt)
Location:Neola E. Walker Building in Winnebago, Nebraska 68071
 Job Purpose & Position Overview
Under the supervision of the Human Services Director, serves as program-administrative management assistant by providing professional level planning, organizing, administering, and monitoring of program-administrative functions, processes, and resources pertinent to the department’s overall mission and operations. Assigned a set of diverse administrative and technical functions. Daily performance of organization, coordination, and communication work requiring consideration of multiple factors, alternatives, and impacts. Directing technical and/or administrative processes, providing public information and customer service, monitoring or reviewing grant or contract activities and actions, and controlling data bases and records management activities. Some analysis, judgment and independence of action and decision-making are needed to deal with competing needs and priorities and with difficult cases and events, and to interpret and adapt work directives to specific situations. Works with administrative and program managerial, professional, and technical employees internally and externally to determine and implement services, functions, and partnership activities, to plan and coordinate work operations, and to resolve barriers or problems. Performs detailed technical support tasks and/or operational activity, relative to program and administrative functions of the department. Provides complex office management and administrative support to the Human Services Director. May also serve as team coordinator of special projects and performs related work as assigned.
Specific Job Duties/Responsibilities:
  • Demonstrates the Winnebago Tribe of Nebraska’s core mission, vision and values.
  • Oversight of the day-to-day Department services, functions, and activities.
  • Responsible for submitting memorandums to Human Resources regarding any staff related issues.
  • Provides direct supervision of program managers.
  • Provides leadership, guidance and support to supervisors and staff in program performance.
  • Oversees administrative operations and service delivery system for the Human Services Department.
  • Monitors and evaluates Department operations, services, and functions with particular emphasis on positive customer service. 
  • Ensures that staff receives appropriate training in order to perform their jobs.
  • Assists with employee performance appraisal, employee feedback, and any subsequent performance improvement plans.
  • Serves as signatory authority in the absence of the Human Services Director.
  • May represent the immediate supervisor at task force, management team, inter-agency, commission, council, and board meetings to relay the supervisor’s position on given issues.
  • Acts in the place of the Director during Director’s absence or as assigned.
  • Oversee the development, implementation, and (when needed) updating of Departmental policies and procedures regarding service delivery.
  • Manages and directs the daily activities of the Human Services Department through appropriate delegation, managerial support, and work supervision.
  • Coordinates integration of services with other programs, departments and agencies; analyzes evaluates program requirements and resource utilization; negotiates and monitors grants, contracts and partnering agreements. 
  • Plans, prioritizes and assigns tasks and projects; development of performance standards; counsels, trains and coaches staff; monitors work, develops staff skills, and evaluates performance. 
  • Monitors operations and procedures; develops and approves recommendations for improving program operations and processes; assures that strategic goals are reached. 
  • Develops, evaluates and implements goals, objectives, policies and procedures; monitors programs, and develops standards for program planning and service evaluation.
  • Develops, makes, files reports to the Human Services Director including data compilation and narratives concerning services performed; outcomes of services and activities; financial expenditures and projected costs; and staff performance.
  • Investigates operational issues and recommends corrective actions such as policy, process or procedural changes, forms revision, shifts in work distribution, and changes in organizational structure to increase efficiency and effectiveness of work activities.
  • Develops and implements program-administrative function monitoring and evaluating procedures to oversee the effectiveness of the program-administrative processes and to identify any associated difficulties.
  • Explains and interprets policies, procedures and processes pertinent to the program-administrative functions to staff, state officials, local officials, and the public to answer their inquiries and to facilitate proper application of these directives and processes.
  • Coordinates interagency, community relations, public relations, and general informational contacts and activities to promote public awareness of program-administrative functions or activities of the department.
  • Plans, organizes, and implements work assignments, as directed, in various administrative service areas such as grants, contracts, personnel, public relations, or in program operational and interagency areas to meet goals and objectives.
  • Collects information, reviews information and writes responses to inquiries or complaints.
  • Composes and/or tracks the preparation of administrative, operational or similar reports or informational summaries concerning trip reports, monthly reports, workload planning, staffing, personnel or related topics.
  • Travel may be required for meetings and/or trainings.
  • Serves as a member of the Human Services Department Management Team, and participates in the development of department policies pertinent to overall organizational management, resource development planning, financial management and service coordination.
Required Qualifications/Skills:
  • Bachelor’s degree in Social Work, Business Administration or related field with three (3) years of experience in program administration and management and implementation of work policies, processes and procedures or monitoring and organizing program, administrative or technical activities is required. Must be willing and able to engage in employee training and development and to sign an educational plan.
  • Experience in managing grants and contracts and executing services and activities that meet goals and objectives.
  • Ability to develop and manage budgets, budget narratives, and expenditures.
  • Experience with accounting principles, reconciliation, and program audits.
  • Ability to communicate effectively in managing and directing staff.
  • Ability to deal with case management situations including crisis and complex cases. 
  • Knowledge of Winnebago culture and traditions is highly desirable and a willingness to learn is required.
  • Knowledge of business management and record keeping methods and practices is required.
  • Knowledge of administrative report preparation and writing is required.
  • Knowledge of Human Services field is highly desirable and a willingness to learn is required.
  • Must be sensitive to cultural differences with one year of experience working with Native Americans preferred.
  • Must possess customer service focus, strong organizational skills, be detail oriented, and self-directed.
  • Must be able to interact with immediate supervisor, managers, staff and the public to gain their cooperation and to establish work relationships.
  • Must be able to formulate and recommend modifications to operational directives to attain department goals.
  • Must be able to coordinate the activities of the department necessary to arrange various conferences, hearings, trainings and meetings.
  • Must be able to apply management practices, techniques, and methodologies to assigned activities.
  • Must be able to collect, assemble, and analyze facts and draw conclusions to recommend solutions to problems.
  • Must be able to identify and interpret program-administrative requirements, policies, and regulations to provide guidance and advice.
  • Must be able to organize and present facts and opinions to managers and groups.
  • Must be able to learn the structure, function, goals and policies of the department.
  • Must be timely, dependable, courteous, and maintain a business-like appearance.
  • Must possess good verbal and written communication skills.
  • Proficient in the use of Microsoft Office software is required, and experience in word processing and data entry.
  • Must be able to maintain the strictest confidentiality, and will be required to sign a confidentiality agreement.
  • Must possess and maintain a valid driver’s license and driver’s eligibility guidelines for tribal motor vehicle insurance.
Supervisory Responsibilities:
  • May represent the immediate supervisor at task force, management team, inter-agency, commission, council, and board meetings to relay the supervisor’s position on given issues. 
  • Responsible for approving leave requests, timesheets, and administrative action for direct reports.   
 Training Requirements:
  • As required or directed by Human Services director
 Physical Requirements:
  • Normal to light office work which includes the ability to lift up to 10 lbs.
  • Regularly required to walk, stand, and sit for extended periods of time and use hands to operate computer keyboard, phone, and various office equipment.
  • While performing daily duties, the employee is regularly required to talk and hear.
 Mental Requirements:
  • Excellent Reasoning/Analysis
  • Reading, writing, calculating
  • Excellent social interaction/ skills
  • Works with minimal to no supervision
 Language Requirements:
  • Must possess the ability to read, write, and speak the English language fluently.
  • Must be able to continually and effectively employ professional verbal and written communications skills.
Certificates, Licenses & Registrations:
  • All applicants will comply with 45 CFR 1301, Subpart D, Section 1301.31, C and D, which require all prospective employees to sign a declaration prior to employment regarding all arrests and convictions of child abuse or violent felonies and to comply with PL 101-630 and PL 101-637 regarding criminal records check.
  • Submit an application at, a resume, cover letter, and two (2) letters of recommendation are required. Applications submitted after the closing date or without proper documents will not be considered.
  • If claiming Native American or Veteran preference, please include pertinent documentation. 
  • Call Human Resources at 402-878-2272 for further information. 
 As provided by Federal Law, all qualified Native American applicants shall receive preference over Non-Native American applicants. In the absence of qualified Native American applicants, consideration will be given to all other applicants without regard to race, color, religion, sex, sexual orientation, national origin, age, marital status, veteran status, genetic information, disability or any other reason prohibited by law in provision of employment opportunities and benefits.
Compensation: $72,000.00 per year

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